FAQ
Do you ship worldwide?
Unfortunately I am not able to ship to member nations of the European Union due to the recently introduced EU product safety legislation that disproportionately affects small businesses. The legislation was intended to prevent megacorps like Temu, Wish et al. from selling shoddy and unregulated materials within the union. Implementation of this legislation, however, lacked any nuance and has been applied across the board to any and all sectors looking to ship to the EU.
As a very small business I do not have the money to hire a shipping representative within the EU to accommodate the requirements of the legislation. This unfortunately means that the simplest solution for my business at this time is to just exclude the EU from any sales.
This is not personal.
I would absolutely LOVE to be able to sell to all my European dice goblins! Maybe one day, hopefully soon...
Do you take commissions?
At this point in time I do not take commissions. I love making dice and seem to have an endless supply of ideas and inspiration for what I want to create (I am not kidding, I have to keep a notes file for ideas...LOL) BUT, accepting a commission and trying to execute on another persons vision is a very different beast. It's haaaaaaard! And also, very very stressful. For this reason I only work on and release the dice that I am inspired to make in the moment. This isn't a "I will NEVER accept commissions", think of it as a "Not right now".
Can you redo a past design?
Answer: I can try...But no promises. LOL Whilst I try to keep notes on how I have executed past designs I often forget. Odds are that I will have notes or, at the very least, be able to get close to what I achieved in the original set. If you are okay with accepting that you won't get an exact replica of the original design then let’s talk. Drop me an email.
How can I cancel or modify my order?
If you need to cancel or modify your order in any way please just reach out to me via email. For orders that have not already shipped I will gladly provide a full refund. Please note however that if I have already purchased a shipping label for your order I will not be able to refund that portion of the cost.